Again, again, again they just don't seem to care about the people using the equipment vs. the people in the classes.
The noise that comes from the loud music without a sound barrier AND THE DOORS STILL OPEN IS RIDICULOUS!!!!!!!!!!!!!!! They brought the manager in one weekend probably because of all the complaints, but she did NOTHING. I thought she cared about the place, apparently not. Marilyn-please do something about the noise- close the doors-it's a simple remedy.
You are going to lose members and we are going to complain to corporate BIG TIME!!! 5 disgruntled members!!!!!!!! We will cancel all of our memberships and go elsewhere.
There is a new LA Fitness in Holtsville and Planet Hollywood for $10.00 a month!!!!! FIX THIS!!
Product or Service Mentioned: Lucille Roberts Customer Care.
Reason of review: Poor customer service.
I liked: Equipment and the cleanliness.
I didn't like: Noise.