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3.0

Lucille Roberts had always been my go to gym because of the classes, which most other gyms do not offer, and no matter which location I go to, there is always an issue. Whether it's the poor customer service, broken equipment and most recently, Lucille Roberts allowing their Zumba instructors to video record the class while it is in session.

While some members may not mine, others including myself are not happy about it. I left in the middle of the class because of this and I will no longer take the Zumba class.

What is worse is that I went to complain at the front desk and caught the girls behind the counter recording as well..... How professional :/

Location: Chicago, Illinois

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