Customer service should mean just that, not having to wait first on a constant busy signal and then again to reach a representative to correct a lucille robert error.
Why are local clubs not notified if my membership is frozen for 2 months with those 2 months added to the end?
Each year I go thru this.I have a letter stating the 2 month freeze is in effect but never added to the end of the membership.
Then a telephone call, gets you more abuse from a customer service representative. I never heard a precall statement saying that the call might be monitored perhaps this would be a good idea. 128c0a4
Why are local clubs not notified if my membership is frozen for 2 months with those 2 months added to the end?
Each year I go thru this.I have a letter stating the 2 month freeze is in effect but never added to the end of the membership.
Then a telephone call, gets you more abuse from a customer service representative. I never heard a precall statement saying that the call might be monitored perhaps this would be a good idea. 128c0a4
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