Lucille Roberts Complaints

I go to classes at the Stony Brook Lucille Roberts on most evenings. Last night was the last straw fro me and many other ladies. For at least the past month the stereo has failed d...

This company is run by idiots. I cancelled my membership after my 2 yr contract was up. They continued to bill credit card. I disputed this with my credit card company and they ...

Can you imagine a gym that limits the clients to a one- half hour work-out on the elliptical? The Valley Stream Lucille Roberts. There is literally a line up of ladies ever...

The worst location ever!!! Service was terrible, the girls that work there are only nice with you, when you go to register, after that they give you and attitude. I was told that I...

Please, please, please, complain to the Better Business Bureau about Lucille Roberts if you have any problems with them; it might be the only way to get their attention. Also, com...

I cancelled my 2 yr. membership (which was paid in full)over 2 years ago because I moved out of NY to Florida. I have been trying ever since to get my money back. I have sent all t...

I joined because i was told there are servral classes that i wanted to take such as mommy & Me classes, as well as yoga. none of these classes exist!!! when i asked the manager of ...

I registered to Lucille Roberts last January. i had to cancel the next day because of personal problems. so i could not attend to the gym. the lady in jersey hights stefany told me...

It's been impossible to communicate with a human being at Lucille Roberts. The Customer Service (service? right) have the phone hung all the time. And the answer machine, if yo...

I am having similar problems with Lucille Roberts. When I joined, I made it clear I did NOT want automatic renewal of my membership. I just wanted to try out the gym for a month ...

I have been a loyal customer for over 4 years. I was on a 2 year contract that ended 2 years ago. I recently broke my ankle in Oct 2009. In November, my credit card company that L...

Lucille Roberts is a complete scam. They offer cheap rates and then extend your contract without informing the customer. Customer service is completely inflexible and nasty. I h...

Their equipment are outdated and most of time are full during lunch and after work hours. I had a 2 year contract and they continued taking money off my credit card. I called and...

Lucille Roberts is a scam. Do not join, even though the monthly fees are cheap, you will be paying the price with a horrible gym and trouble with cancellation. I signed a no contra...

I was a member of the Bay ridge Club. There was 1 very nice girl at the front desk surprise they fired her kept the grouchy people. though they were all smiles when they sign you ...

I never sign up with lucille roberts gym on the 02/04/10 i saw on my bank statement that this gym have been deducting 21.93 for three months i am calling customer service and they ...

So I joined Lucille Roberts and was convinced by the sales girl to buy a full year up front, so that I could get a second year for free. I was informed that I had 14 days to chang...

I enjoyed attending while on vacation from work and went 3 or more days per week. I eventually fell off from either being to tired to go or having some other appointment. I mostl...

While I enjoyed the Lucille Roberts gym, I find that their home office and customer service is horrible. Their phone is always busy - even at 9:03a.m. when supposedly the office j...

I am pissed with Lucille Roberts,because on Saturday December 19Th 2009 I took the 9:15 class which is ALWAYS STEP Class. This class is very important to us,because the is the only...

So I am working at Lucille Roberts in Bohemia for a year and right before the holidays (this year-2009) and I go in to work on my scheduled night and check the schedule for the fol...

Hi everyone, I am writing this just to open the eyes of other possible victims of Lucille Roberts!One year ago I decided to join a gym, and L.R seemed to be...

I have been on the telephone for 1 hour, & no answer. i have call several times & never got an answer. i requested a statement & never received it what is the problem? I have tried...

Be very careful when signing up. You have to read all the fine print. Once you sign up, they will make you pay for any changes you or they made going forward. Customer service phon...

SO i was going to the lucille roberts in Plainview Long Island and left my child at the babysitting service.when i went to pick him up i looked in my bag so i can get my money to...

Joined Lucille's 2/09. Monthly payments should be $21.73 after reviewing account statements they were deducting $1.30 more. I was informed September 2009 that i could not worko...

I went to Lucille Roberts on Jamaica Ave to workout yesterday. When I got there I realized that I forgot my card at home. I spoke to the manager who told me that I could not work...

I want to cancel my membership at Lucille roberts due to many reasons, first my health , i have serious gynecological issues and second i moved to a different location, third my jo...

Since april 2009, I've been attempting to cancel my account for medical reason. I've had two doctors write two letters stating that I am unable to use facilities due to meniscual ...

I understand you get what you pay for but Lucille Roberts is the worst! My membership finally ended and these theives are still billing my credit card. The customer service rep who...