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  • 15 hours ago
  • Fitness Centers
  • Bronx, New York
  • Membership Cancellation
  • 3
  • REVIEW RATING 4/5

I HAD A ISSUE WITH CANCELLING MY MEMBERSHIP FOR THE LAST 6 MONTHS I WAS TOLD I WAS SIGNING A NON CONTRACT MEMBERSHIP I HAD ISSUES SIGNING INTO MY MEMBERSHIP ONLINE AND CANCELLING IT TOOK THEM 6 MONTHS BEFORE THEY WOULD GIVE ME A CUSTOMER SERVICE NUMBER. THEY GAVE ME THE RUN AROUND AND THE CUSTOMER SERVICE IS HORRIBLE WORST DIRTY GYM EVER. I WOULD NEVER SPEND ANOTHER PENNY IN THERE NOR WILL I... Read more

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  • Jan 30
  • Fitness Centers
  • King Of Prussia, Pennsylvania
  • Membership Cancellation
  • 52
  • REVIEW RATING 3/5

I tried to cancel my membership because I got a new job and it was no longer convenient to travel in that direction. I was then informed I had to cancel online but first I had to create an account. I was also informed that I would be charged for another month because a 30 day notice was required. A 30 day notice? So basically you always have to pay for one more month than you're going to use... I... Read more

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Hi, this is Roula Al joudi, i am a member with your jym, i like so much your jym but this is for women and there is a male, he is a personnel trainer, when i go there any time i see him and you said it is a female jym, morning, afternon, evening he is there. Add comment

  • Dec 08, 2014
  • Fitness Centers
  • Rego Park, New York
  • Gym Service
  • 58
  • REVIEW RATING 3/5

The Gym plays horrible music loudly!!!! The Gym charges un-necessary fees to cancel membership. Service from staff is very un-professional. The Staff and service is terrible. The Staff and service is terrible. The Staff and Service is terrible. The Gym is not clean. The gym is dirty! The staff and service is terrible The staff and service is terrible the staff and service is terrible the... Read more

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  • Sep 30, 2014
  • Fitness Centers
  • Membership Cancellation
  • 3
  • 3
  • 157
  • REVIEW RATING 4/5

I went on the internet to cancel back at the beginning of july. I have been unable to get onto my account at least 10 ten times. I have gone to the gym and spoken to them 2times and all they say is you have to do it online. I tried calling the number that comes up on my visa bill every month and leave a message. the last straw was today. my bill this month was 36 dollars and now the number tells... Read more

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  • Sep 07, 2014
  • Fitness Centers
  • Positive Experience
  • 60
  • REVIEW RATING 4/5

I really enjoy working out a Lucille Roberts. Madeline who works at Lucille Roberts has been especially nice to meet. She is very professional, courteous, approachable, friendly and extremely knowledgeable. She informed me that a new Yoga Instructor by the name of Mabel would be teaching a Yoga Class on Sunday, September 7, 2014. It was the best Yoga Class I ever had. Mabel was an excellent... Read more

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  • Jul 13, 2014
  • Fitness Centers
  • Gym Membership Cancellation
  • 143
  • REVIEW RATING 4/5

I joined the Bay Shore gym and have been trying to cancell my membership since April 2014. I received a online address from a girl at the bayshore gym and the instuctions said to mail a cancellation request to box number in manhattan, well that was a ups store no longer existing when i contacted the postmaster. They have no landline no. To call and cancel. Then they took off their website the... Read more

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  • Jul 03, 2014
  • Sport
  • New York City, New York
  • Work Out Center
  • 107
  • REVIEW RATING 4/5

I had a horrible experience on Thursday July 3, 2014. I went to the gym and there was a maintenance man working INSIDE the locker room!!! And the worst part is he did not leave when I went in there to change- so clearly I didn't!! I complained to the front desk, Zoey, and she was extremely rude and said "well I made an announcement". Is this how they run this establishment? An all women's gym... Read more

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  • Jun 07, 2014
  • Fitness Centers
  • Bronx, New York
  • Gym
  • 81
  • REVIEW RATING 3/5

I have been going to Lucille Roberts for a year and a half, there are hardly any machines and the machines are old and break quite often which sucks because there are not a lot of machines and no help. When you do find help like a PT they really don't help unless you buy a package and they never stay for long since I have been there there has not been a PT that stays longer then 3 or 4 months and... Read more

Was this review helpful? 1 1

I have been trying to cancel my membership for 3 days. Their website has a virus and cannot take AOL or Yahoo cancellations. The phone number they provide refers you back to online services. The staff at the gym cannot intervene on my behalf. Truly it's No Exit. SLC Add comment

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